Shantel Smith

Accomplished global business and technology executive with experience driving digital transformation, cloud modernization, and operational excellence across highly regulated industries. I bring a proven track record of leading large-scale global strategies, aligning IT with business goals, and executing high-impact initiatives that accelerate growth, reduce costs, and elevate customer experiences.

With 24 years at TransUnion, I’ve spearheaded enterprise-wide transformations—leading $400M+ cloud modernization efforts, achieving $154M in infrastructure savings, and enabling $300M in forecasted revenue through innovative digital solutions. My expertise spans business operations, cloud transformation, FinOps, global IT operations, product innovation, and stakeholder alignment. I’ve directed high-performing global teams across North America, Europe, LATAM, APAC, the Middle East, and Africa.

Passionate about turning strategy into action, I’m known for creating environments where innovation, efficiency, and integrity thrive. Recognized as one of Crain’s Chicago Business Notable Women in STEM (2023), I’m committed to leveraging emerging technologies and optimizing business operations to deliver meaningful impact and sustained competitive advantage in complex, regulated environments.