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Rachel Johnson
Senior Director – Operations & Business Project Management,
Nationwide
Rachel Johnson is an experienced insurance leader with 20 years in the industry, based in Des Moines, IA. Currently she is Senior Director of Program Business Solutions at Nationwide, leading Programs Operations and Assistant Underwriting across roughly 50 E&S/Specialty program partners. She is business owner of Nationwide’s AI-enabled bordereaux management program and has spent her career in commercial insurance across MGAs, middle market and program business, with deep experience in delegated authority operations, bordereaux processing, and underwriting.
Sessions
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From chaos to clarity: Approaches to modernizing program business operations, presented by Quantiphi30-Sep-2026Mandalay Bay Ballroom L