Pablo Molina
CEO,
InfiniteWatch
I'm Pablo Molina, CEO at InfiniteWatch and previously founding CTO of CoverWallet, acquired by Aon.
We help leading insurers, brokers and MGAs analyze every customer interaction across calls, chats and web sessions. We uncover why your customers cancel, what drives conversion and whether your AI agents are actually performing.
Something we're seeing in that data: customers are starting to arrive through ChatGPT and Claude rather than through your app or your site. That channel is forming right now, and most firms have no visibility into it. We help them build for it.
I'm speaking on Thu Oct 1 at 11am in Innovation Alley, Expo Floor. Feel free to come by.
Sessions
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Product demo: AI Agents for customer interactions, presented by InfiniteWatch01-Oct-2026Innovation Alley (Expo Floor)