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Max Malloy
VP of Digital Experience & Strategy,
ProAssurance
Passionate champion for driving innovation vision and strategy, delivering transformational digital products and solutions, and leading orchestrated efforts to position ProAssurance as a cutting-edge insurtech organization. Responsible for spearheading initiatives that empower customers and partners to self-serve through online process automation and assistive digital engagement; augmenting service provision through integration of agentic and generative AI; inspiring innovative, digital-first instructional experiences across the organization, and providing leadership to the Digital Experience team.
Sessions
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Disrupt or Be Disrupted: Unleash AI to Transform Customer Experience in Insurance with ServiceNow15-Oct-2025Mandalay Bay Ballroom K
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