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Jonathan Roomer
Jonathan Roomer is co-founder and Chief Customer Officer of YuLife, a Life & Benefits insurtech that has scaled across the UK, US and South Africa. A chartered actuary by training, Jonathan has spent his career working at the intersection of insurance, customer trust, behaviour change, technology and commercial growth.
Jonathan speaks regularly on insurance, AI, behaviour change, trust and the future of customer experience in regulated markets. His recent talks include “Don’t Trust Me, I Work in Insurance,” “AI Is Going to Make Insurance Worse,” and “It Is Time to Give Up on Education.” He brings an actuarial brain, commercial operating experience and a storyteller’s instinct to the question of how insurance can become more useful, trusted and human before the claim.
Sessions
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The claim that never happened01-Oct-2026ITC Life, Health & Benefits Stage (Expo Floor)
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