Jen Emerson

Jen Emerson is a property and casualty insurance leader with more than 20 years of industry experience in product development, operational leadership, and strategic innovation. She has experience leading cross-functional teams, driving complex initiatives, and aligning product strategies with business objectives to improve customer, agent, and associate experiences.

As Director of Product Development, Jen leads Smart Home initiatives that leverage connected technology to help homeowners prevent losses and improve protection outcomes. She partners with internal stakeholders and industry-leading technology providers to develop and scale innovative solutions that support proactive risk management and loss prevention.

Recognized for leading through change, fostering engagement, and delivering measurable results, Jen is passionate about using technology and data-driven insights to create smarter, more connected insurance experiences that enhance customer value, strengthen retention, and support long-term business growth.