Dan Donovan
Dan Donovan is theVice President, Customer Success & Solution Consulting for Shift Technology, a provider of AI-native decision automation and optimization solutions for the global insurance industry. In this role, he and his team support Shift clients with strategic guidance and counsel related to how artificial intelligence and advanced data science can drive improvements in operational efficiency, employee engagement, and customer satisfaction across the claims and policy lifecycle. Dan is an expert in the field of insurance fraud and claims analytics. His more than 25 years of insurance industry experience comes from nearly two decades leading fraud investigation and claims operations for Liberty Mutual in Boston, and fourteen years working in the insurance technology sector.
Sessions
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                                Harnessing Shared Data and Advanced AI: Transforming Insurance with the Insurance Data Network (IDN) Presented by Shift Technology15-Oct-2025Mandalay Bay Ballroom L