Plura is an omni-channel AI communications system that enables businesses to build and launch  intelligent, memory-driven, context-aware, and adaptive AI agents to conduct and manage customer conversations across any communication channel, including voice calls, text messaging (SMS, MMS, and RCS), web chat, email, video, and social media.  

Plura’s Omni-Flow™ system manages consumer interactions, providing personalized, contextually aware communications over time and across channels. When a consumer switches from one channel to another (e.g., from a call to SMS to Webchat), the system automatically picks up where the conversation left off, creating a seamless transition and improving the overall user experience. 

Plura offers a revolutionary communications solution that allows businesses to efficiently manage intelligent and capable AI Agents to interact with consumers in a compliant, highly efficient manner, enhancing customer experience and driving better outcomes.