insured.io

Booth: 1126

insured.io is the omnichannel Customer Experience Platform built for P&C insurance carriers and MGAs. The platform unifies a policyholder portal, AI-powered IVR, proactive SMS notifications, claims tracking and FNOL, and conversational AI for claims and policy self-service all serviced through Insights, a complete CX hub that gives carriers full transparency into how policyholders engage across every channel. Designed to integrate with carriers' existing core administration systems rather than replace them, insured.io helps insurance organizations modernize the policyholder experience, reduce call center volume, and improve retention without a costly rip-and-replace. The platform has served more than 2 million insureds, processed over $2 billion in premium, and supports 40+ integrations, backed by 15+ years in business and enterprise-grade security (SOC 2 Type II, PCI and HIPAA compliant).

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