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HQA, Inc. is an AI-powered growth-and-retention platform built for the insurance industry — replacing manual outreach with smarter systems that scale relationships and results across the full customer lifecycle: "Engage More. Retain Longer. Grow Smarter."

The platform runs on four engines: Engage (automated outreach via ringless voicemail, SMS, and two-way AI chat/voice), Retain (AI-powered retention workflows that reduce churn), Fulfill (automated onboarding and document collection), and Revive (intelligent re-activation of dormant leads and accounts).

A flagship example is Text2Enroll, HQA's AI-powered open enrollment experience: employees complete benefits enrollment entirely by text, with no logins or portals, and an AI assistant answers plan-document questions in real time, in English or Spanish. Employees enroll at their own pace, pausing and resuming as needed — early results show roughly 98% SMS open rates (versus under 15% for enrollment emails) and full completion in about 15 minutes.

Built with an insurance background at its core, Engage & Retain integrates via API with carriers' and agencies' existing systems, so adoption doesn't require a full tech overhaul. All systems, data handling, and support are 100% U.S.-based, with no offshoring of development, data processing, or customer support.

Learn more at engageandretain.io.