Why AI Transformations Stall in the Race to Operationalize AI

Datos Insights

Timing: 12:30 am - 6:00 pm

Overview:

The AI pilot phase is over. Seventy percent of insurers believe the next phase of competition will be defined by how quickly they move from experimentation to enterprise execution. Yet only 8% believe they are ahead of their peers today and few are investing in areas that drive competitive advantage.

The challenge is no longer access to AI technology. It is the ability to operationalize AI fast enough to not lose out to competitors.

The Datos Insights Insurance Leaders Summit at ITC examines why AI initiatives stall as carriers move from conservative use cases to enterprise-scale transformation — and how leading insurers are redesigning workflows, governance models, operating structures, token economics, and data architecture to accelerate scalable AI across underwriting, claims, servicing, and distribution.

Who Should Attend?

  • Chief Information Officers, Chief Technology Officers, and SVPs/VPs of Technology

  • Chief Operating Officers, Transformation Leaders, and Process Excellence executives

  • Heads of Digital/Innovation and AI

  • Line of Business technology heads across P&C Insurance, Life Insurance, Underwriting, Claims, Annuities, and Group Benefits

  • Enterprise Architects and Directors of IT/Application Development

Agenda

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Tuesday, September 29, 2026
  1. A pilot can succeed without the things enterprise AI requires: production-grade data, formal governance, skills that don't live in one person's head, and a way to measure value instead of activity. Th …
  2. Commercial insurance underwriting intelligence has historically lived within people and disparate systems, requiring human orchestration to evaluate complex risks and optimize portfolios. Building ada …
  3. Intelligent underwriting is accelerating business operations—reducing manual steps, eliminating data entry friction, and enabling scaled operations without creating staffing bottlenecks. This case stu …
  4. The panel moves the industry conversation from “Can we use agentic AI to cut costs?” to a harder, more strategic question: “What architectural, operational, and cultural shifts does agentic AI actuall …
  5. Most insurers can point to AI pilots that work. Few have the operating model to scale one. This session explores the decisions that determine whether AI becomes a durable capability: what a central AI …
  6. Intro to Topic-Based Networking Tables