Cognizant

Timing: 1:00 PM - 5:00 PM

Overview:

Cognizant | Experience is where insurance success stories and the latest technology thinking define what comes next. Now in its fourth year, Cognizant | Experience delivers two complementary elements designed to move attendees from insight to action. The Leadership Stage features punchy, fast-moving thought leadership sessions anchored by Cognizant clients — carriers and insurers sharing candid perspectives on the operational, architectural, and organizational decisions that are actually shifting outcomes across underwriting, claims, servicing, and distribution. Attendees can then cruise the Progressive Use Case Expo — a circuit of solutions presented by Cognizant and its ecosystem of software vendors and hyperscalers. Attendees create their own agenda, getting hands-on with the people solving the industry’s pressing challenges. If you're at ITC to explore the edge of what's possible, Cognizant | Experience is where that conversation starts — and where it becomes something you can actually use.

Who should attend

Insurance leaders and their vendor partners are welcome

Agenda

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Tuesday, September 29, 2026
  1. As AI becomes embedded across insurance, organizations risk creating a new form of technical debt: cognitive debt, where critical thinking, expertise and decision-making gradually shift from people to …
  2. Exploring the implications of cognitive debt and AI-driven decision making.
  3. AI is reshaping every industry, but technology alone doesn't create business value. Hear how trust, accountability, shared ownership and leadership form the foundation of true strategic partnerships. …
  4. AI investment is accelerating across the insurance industry, yet many organizations are still searching for measurable business outcomes. This executive panel explores how insurers are moving beyond p …
  5. Insurance leaders are investing aggressively in AI, yet much of the expected value remains trapped in the "Blur Zone" between innovation and business outcomes. Through Cognizant's TEM + PGR strategy D …
  6. Move beyond AI theory and experience nine progressive insurance use cases spanning growth, retirement onboarding, claims, fleet intelligence, risk simulation, governance, cyber defense, operations and …
  7. As AI becomes part of everyday work and customer experiences, inclusivity can no longer be designed solely for people. This session explores how organizations can create human-AI interactions that are …
  8. Agentic AI is rapidly evolving from a productivity tool to a digital coworker capable of participating in workflows, decisions and customer journeys. This executive discussion explores how organizatio …
  9. Return to the Experience Zone for more live demonstrations, deeper conversations and hands-on exploration.