How far can you automate claims without losing control?
Date: Tuesday, September 29 Time: 9:00 AM - 12:30 PM
Claims is no longer just an operational function — it is where every decision directly impacts loss, leakage, and customer trust.
As AI and real-time decisioning are embedded across the claims lifecycle, the focus shifts to actively reducing leakage, strengthening fraud detection, and improving loss outcomes at scale.
And, claims leaders are facing a new reality: decisions must be made faster - with higher accuracy - under increasing uncertainty.
What you'll walk away with
Practical insights into scaling autonomous and semi-autonomous claims workflows
Real-world approaches to real-time claims decisioning at scale
Advanced strategies for network-based fraud detection and connected intelligence
Who you'll be in the room with
→ Claims executives and operations leaders
→ Fraud, SIU, and claims analytics specialists
→ Leading carriers actively redesigning claims operations
Why this matters to you
Most claims conversations still focus on efficiency. This one doesn’t.
This Summit focuses on:
→ Decision accuracy
→ Risk control
→ Fraud prevention
This Summit is for
→ Claims professionals across all levels
→ Teams implementing AI and automation across the claims lifecycle
→ Fraud, SIU, and analytics professionals
Supporting sponsors
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Agenda
Please note: this agenda is actively updating, and timing is subject to change. Please check back regularly for updates leading up to the event
For decades, claims was viewed primarily as a service function measured by efficiency and cost control. Today, leading insurers are redefining it as a source of competitive differentiation. In this op …
As insurers adopt new capabilities and look to embed AI across FNOL, triage, fraud detection, and settlement, the focus is shifting from siloed tools to connected ecosystems. The gap between carriers …
Automation is reshaping elements of the claims lifecycle, from intake to settlement. In this panel, carrier executives and technology leaders explore how insurers are expanding straight through proces …
Motor insurance continues to lead claims innovation through structured data, visual assessment, and connected repair ecosystems. This session explores how intelligent decisioning is accelerating resol …
Claim and risk decisioning is evolving from isolated case review to connected, industry-wide, cross-carrier intelligence. In this session, we explore how insurers are identifying patterns across claim …
Modern claims organizations are moving beyond static workflows toward dynamic, real-time decision environments. In this session, we explore how insurers are embedding intelligent routing, automated tr …
Efficient claims operations depend on structured information, clear workflows, and strong auditability. This session explores how insurers are modernizing claims documentation and content management t …
As claims processes become more digital, trust and verification take on new importance. This panel explores how insurers are strengthening governance frameworks, validation processes, and oversight mo …
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