Disrupt, Decode, Deliver: The Future Hits Fast

Celent

Overview

Date: October 14

Timing: 1:00-5:00pm

Celent is delighted to invite you to a dynamic event that brings together industry leaders, innovators, and analysts to explore the bold new frontiers of insurance in 2025. From the evolving landscape of InsurTech and the latest advancements in catastrophe management to cutting-edge underwriting modernization and the emerging impact of Generative AI, attendees will gain a comprehensive view of the forces reshaping the industry. Each session combines data-driven insights, real-world experiences, and forward-looking perspectives to equip insurance professionals with the knowledge they need to thrive in an increasingly complex and technology-driven market.

Through interactive panels and expert presentations, the program dives deep into the customer experience, distribution strategies, and emerging technologies that are redefining how insurers operate and compete. Whether you’re focused on enhancing claims loyalty, optimizing agent compensation, or navigating the agentic leap of AI-driven workflows, this event offers actionable insights and vibrant discussions designed to inspire innovation and drive transformation across the insurance ecosystem.

Who should attend

This session will appeal to:

  • Executives and decision-makers at insurance carriers exploring innovation and transformation
  • Venture and private equity investors focused on insurance, fintech, or enterprise software
  • Founders and leaders of insurtech startups at all stages, from Seed to growth
  • Business and technology leaders evaluating emerging solutions and market trends
  • Software companies targeting the insurance industry with new products or partnerships

Agenda

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Tuesday, October 14, 2025
  1. Celent Kickoff Summit Opening Remarks
  2. InsurTechs in 2025 – Rethinking the Playbook
    As the InsurTech landscape matures, 2025 marks a pivotal moment. The explosive growth phase has given way to a more discerning market—where profitability, scalability, and true value creation are unde …
  3. Creating Loyal Customers: Insights on the Claims and Payments Experience
    What truly makes a claims experience stand out—and keeps customers coming back? In this 30-minute session, a leading insurance analyst presents findings from a recent survey of individuals who filed i …
  4. The Future of CAT Management: Tools for a Volatile World
    With the frequency and severity of natural catastrophes on the rise, insurers are under increasing pressure to respond faster, price more accurately, and manage risk more proactively.  We will explore …
  5. Underwriting Modernization – New Tech, New Rules
    Underwriting is undergoing a quiet revolution. Emerging technologies—from advanced data sources and AI-driven decisioning to workflow automation and no-code platforms—are reshaping how insurers assess …
  6. Commissions, Compensation, and Change – What Agents Are Saying in 2025
    Compensation remains a cornerstone of the agent-carrier relationship—and it’s evolving to meet the needs of a changing market. In this 30-minute session, an industry analyst will share findings from a …
  7. GenAI at Work: What the Agentic Leap Means for Insurers
    As Generative AI capabilities rapidly evolve, the conversation is shifting from experimentation to transformation. We’re now entering the “agentic” era—where AI moves beyond copilots to autonomous age …