When is it time to abandon incrementalism?
The rapid emergence of agentic AI has created a wave of new technology options for insurers—and no shortage of bold claims. Some vendors are introducing entirely new AI-native platforms, while others are extending established enterprise systems with increasingly autonomous capabilities. We'll explore both approaches through an open conversation between leaders representing each perspective and examining where each model delivers value, what questions insurers should ask prospective vendors, and how organizations can determine the approach that best aligns with their modernization strategy.