Agentic AI: Grounded in context. Committed to business outcomes, presented by Plutus
Agentic AI in insurance is only as effective as the data and domain intelligence beneath it. When that foundation is weak, organizations face rework, longer cycle times, growing exception queues, and employees performing work agents were expected to absorb.
Alliant and Principal Financial approached agentic AI from different sides of the industry, one as a broker and the other as a carrier, but both invested in an insurance-native intelligence layer, with ServiceNow as the operational backbone. Learn why many AI initiatives stall in pilot and how domain intelligence drove measurable operational impact.