Point of receipt: Redefining claims risk detection, presented by Isomer

Tuesday, September 29, 2026
Claims Transformation & Fraud Summit

During the claim intake process, not all of the information received actually reaches the claims system. And the data that is dropped is key for precise automated triage and early detection of signals like fraud, litigation, and compliance deadlines. In this fireside conversation, Isomer and a client claims leader discuss what changes when risk signals are recognized at the point of receipt of new losses and subsequent correspondence, signals that are otherwise delayed or missed entirely. Topics include real production results such as faster triage, reduced claim leakage, and stronger audit readiness, along with how claims organizations are rethinking the inbox itself as the true system of record for early risk detection and governance.

Session Moderator
Meredith Barnes-Cook
Meredith Barnes-Cook, Senior Principal - Datos Insights
Speakers
Prashant Hinge
Prashant Hinge, Chief Information and Transformation Officer - MSIG Holdings
Sean Chou
Sean Chou, Founder - Isomer