Automation is reshaping elements of the claims lifecycle, from intake to settlement. In this panel, carrier executives and technology leaders explore how insurers are expanding straight through processing while maintaining transparency and customer trust. Which claims types are best suited for automation? How are organizations designing effective human-in-the-loop models? And what metrics define success? This discussion focuses on practical deployment, performance measurement, and governance frameworks that allow insurers to scale automation responsibly, unlocking efficiency while strengthening service quality and risk oversight.