As insurers deploy AI across underwriting, claims, service, and risk, the real challenge becomes orchestration. How do you connect decision engines, human workflows, compliance checkpoints, and customer interactions into a single, governed operating model? In this session, we explore how enterprise workflow platforms act as the control layer for the AI-powered insurer coordinating cases, automating task routing, enforcing governance, and delivering operational visibility across departments. Rather than isolated innovation, this discussion focuses on connected execution: how insurers operationalize AI across the enterprise while maintaining control, resilience, and measurable performance.