Motor insurance continues to lead claims innovation through structured data, visual assessment, and connected repair ecosystems. This session explores how intelligent decisioning is accelerating resolution times while improving accuracy and cost control. From damage assessment to repair routing and subrogation optimization, motor claims provide valuable lessons for broader transformation. Where are insurers seeing measurable improvements? How are digital workflows enhancing collaboration across stakeholders? And what operational foundations are required to sustain performance gains? By focusing on a high-volume line of business, this discussion highlights practical innovation with tangible results.