From AI ambition to action: Modernizing claims without replacing the core

Join Builders Mutual's CIO and DXC's AI engineering leader for an inside look at the realities of implementing Agentic AI in insurance operations. Through the lens of Builders Mutual's journey, the discussion will explore how insurers can prioritize the right opportunities, work within existing technology environments, and deliver measurable value. Using claims as a starting point, the session will highlight how AI-enabled Smart Assistants enhance key workflows without the disruption of core replacement. Learn how a modular, composable approach enables insurers to begin with one high-value workflow and expand as business needs evolve. Leave with practical takeaways on what works, what success looks like, and how to move from AI potential to execution. The same composable approach extends across P&C, life, wealth, commercial & specialty, and reinsurance. Attendees will walk away with practical lessons on operationalizing AI, measuring success, and scaling adoption at the pace that fits your business.