Inside Pacifico’s Legacy System Overhaul: A Case Study on Digital AI Transformation

Tuesday, September 29, 2026
ITC LATAM Program
FormatCase Study

The COO of Pacifico Seguros shares how they have tackled the ‘Legacy’ Paradox: their core systems were too stable to replace, but too rigid to innovate. Learn how Pacifico tackled wholescale enterprise transformation, what lessons were learned, wins and mistakes, and things they learned along the way.

 

Speakers
Jalil Sotomayor
Jalil Sotomayor, Chief Operating Officer (COO) - Pacífico Seguros