Designing the Modern Claims Ecosystem: Integration, Insight & Performance

Tuesday, September 29, 2026
Claims Transformation & Fraud Summit
FormatFireside Chat

As insurers adopt new capabilities and look to embed AI across FNOL, triage, fraud detection, and settlement, the focus is shifting from siloed tools to connected ecosystems. The gap between carriers that invested in Claims AI and the rest of the market is widening, affecting claims leakage, operational efficiency, and customer outcomes. In this summit, we examine how carriers are aligning AI, technology, data, workflow, and operating models to improve claims performance at scale. What does effective execution look like? How do you blend robust claims management practices with cutting-edge technologies to drive better outcomes for customers and stakeholders? How can you leverage these new capabilities in Claims to enhance insights for Pricing and Underwriting teams? This discussion highlights the architectural foundations of a high-performing claims function, moving from incremental upgrades toward cohesive, enterprise-wide transformation.