Though it appears that insurance companies can't get enough AI, as the reality sets in for what full conversion to AI-powered operations will take, knowing where to start is daunting. Early implementations have made meaningful impact in labor-intensive data entry and document processing, but decisioning capabilities will require years of iteration to match the rigor and compliance of a century of human labor. Insurers and vendors need to work from the same roadmap to deliver insurance to a future where technology optimizes policyholder service.