Build, buy, or partner? The strategic AI decision facing insurers

Tuesday, September 29, 2026
AI-Powered Insurance Innovation Summit
FormatFireside Chat

As AI becomes central to insurance operations, leaders face a fundamental strategic choice: build proprietary capabilities, buy vendor platforms, or partner across the ecosystem. This decision affects speed to market, differentiation, cost structure, and long-term competitive positioning. In this fireside chat, an industry executive shares how their organization evaluates AI investment decisions across underwriting, claims, and distribution. What capabilities must remain core? Where do vendor partnerships accelerate value? And how should insurers think about integration, vendor risk, and long-term scalability? This session explores the economic and strategic trade-offs shaping AI adoption in modern insurance enterprises.

Session Moderator
Eugenio Gonzalez
Eugenio Gonzalez, Partner - Plug & Play
Speakers
Sai Vishnubhatla
Sai Vishnubhatla, Head of AI and Product Innovation - USAA
Richard Pluschau
Richard Pluschau, CIO - Falcon Risk Services
Hillik Nissani
Hillik Nissani, COO - Honeycomb Insurance