Beyond automation: Building the AI-native insurance operating model, presented by PwC

Wednesday, September 30, 2026
Life, Health & Benefits

AI and hyperautomation are no longer future concepts; they are reshaping how insurers operate today. This session will explore how life, annuity, group and voluntary benefits carriers are rethinking their operating models to drive efficiency, improve customer and advisor experiences, accelerate decision-making and unlock new growth. We’ll discuss practical use cases, emerging capabilities, and the organizational shifts required to move insurers beyond isolated automation toward a more agile, scalable and intelligent enterprise.

Session Moderator
Joshua Schwartz
Joshua Schwartz, Partner - PwC