Jason Cass is the Amazon best-selling author of Customer Service is Just Foreplay. He's the founder of a commercial lines training platform, CEO of Agency Intelligence—home to IndieTech, BrainShare, and the Insurance Podcast Network—and CEO of Virtual Intelligence, a global staffing company. Across all of his entities, Jason leads a team of 150+ employees and oversees combined annual revenues topping $10 million. He’s a proud husband, dad to two great sons, and dog dad to two pups who run the house. Whether it’s tech, tacos, or teamwork, Jason brings bold ideas and a human touch to every stage.