This session focuses on a candid assessment of carrier performance, broker value-add, and market gaps across coverages (e.g., property, casualty, workers' comp, cyber) from the customer's perspective 

• Emerging Risks and Response from Insurance markets: Details of specific risks (e.g., climate change impacts like increasing severity of natural disasters, evolving cyber threats, social inflation and increasing litigation) and how insurance innovations has not kept up with the demand. Touch on topics like market capacity concerns, and innovation that could reshape commercial insurance.
• InsurTech Applicability to Customers: Cut through the marketing noise to discuss what large-scale insurance buyers actually need from insurtech – focusing on practical solutions that drive real operational value. Share specific examples of how insurtech solutions are helping transform risk management from a reactive, claims-focused approach to predictive, prevention-focused strategies
• Rethinking Relationships and Risk Transfer: Explores how the insurance procurement value chain is changing with innovation, how the role of broker is evolving (e.g., not just on placement but market intel, loss control) and what we still need from them. Sets the tone for what buyers like Blackstone expects – simplicity, speed, transparency, and value