How Agentic AI is Transforming Insurance: Navigating Hype and Reality with a Frontier Firm Mindset Presented by Microsoft

Wednesday, October 15, 2025
Innovation & Solutions Stage
FormatMic Drop

What You’ll Discover:

  • How agentic AI is being used to enhance customer experiences.
  • What is possible when companies embrace new frontiers?
  • What distinguishes genuine AI innovations from mere concepts?

More Info: Agentic AI is reshaping the insurance sector in profound ways—but not all claims are created equal. In this session, we will distinguish between genuine innovations and overhyped concepts. Through the lens of Microsoft’s Frontier Firm vision, we’ll showcase how agentic AI is being harnessed to elevate customer experiences, optimize operations, and drive intelligent decision-making. Walk away with a clear view of what’s possible when companies lean into the frontier with purpose, responsibility, and transformative ambition.​

Speakers
Tracie Larson
Tracie Larson, VP - Microsoft US Insurance - Microsoft