October 14 - 16, 2025
Mandalay Bay, Las Vegas

2025 Agenda

Agentic AI Infusion to Enhance Experiences for Employee and Customer Presented by Hexaware

October 15, 2025
Customer Experience, Retention & Acquisition Track

Agentic AI solutions are transforming insurance by creating a digital workforce that enables employees and customers to form meaningful relationships through timely, personalized services.  Recognizing that the best experiences stem from accessible support and insights, insurance(re) and broker organizations are evolving from traditional pyramid to diamond-shaped organizational structures. Join Hexaware experts to explore innovations in Agentic AI, including systems and role-based agents in underwriting, claims, servicing, distribution, and finance. Discover real-world case studies on how Agentic AI accelerates transformation, modernizes legacy systems, and optimizes Business and IT operations, creating exceptional experiences for all stakeholders in life and non-life insurance.

Formats

Panel Discussion