Claim leaders for high-volume carriers face an impossible math problem: tens of thousands of open injury claims, growing fraud exposure, and not nearly enough resources to investigate them all. And while claimant data is abundant online, manual searches can’t keep up and today’s AI capabilities only go so far. In this session, we’ll provide a best-practices playbook for the use of online data that takes the burden off your adjusters and builds a scalable, efficient fraud detection strategy rooted in evidence-based alerts with automation in mind.Key Takeaways:

• New industry standards for wielding online data to manage every claim without overloading your team or your tech stack
• Why social media is your biggest blind spot, and how to fix it
• A scalable framework to reduce litigation, improve cycle time, and protect reserves for even the largest claim volumes