October 14 - 16, 2025
Mandalay Bay, Las Vegas

2025 Agenda

Instant Payouts, Smarter Decisions, and the Future of Claims Innovation

Wednesday, October 15, 2025
Claims Track
FormatPanel Discussion

The claims process is being transformed like never before—AI-powered fraud detection, real-time data, and straight-through processing are making faster, more precise settlements a reality. But innovation isn’t about replacing adjusters—it’s about enhancing their expertise and giving policyholders the seamless experience they expect. This panel brings together claims innovators and insurtech leaders to discuss the breakthroughs shaping the future, from automated FNOL to AI-assisted adjudication. How far can automation go? What’s the role of human decision-making in a digital-first world? Join us for a forward-thinking discussion on how technology is making claims faster, fairer, and more customer-friendly than ever.

Speakers
Grant Beck
Grant Beck, Head of Innovation & Optimisation - KBA Group
Cheryl Gurz
Cheryl Gurz, VP of Real Time Payments Product Management - The Clearing House
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