October 14 - 16, 2025
Mandalay Bay, Las Vegas

2025 Agenda

Fans First! The Five E's of Turning Customers Into Raving Fans

October 15, 2025
Main Stage

ITC Vegas is known for bringing bold and visionary voices to the main stage. We’re kicking things off with big ideas and even bigger energy—with Jesse Cole. 

Jesse Cole redefined fan engagement with the Savannah Bananas—and now he's bringing that bold, customer-first mindset to insurance. As the team expands to 18 MLB stadiums in 2025, Jesse’s playbook for innovation, loyalty, and breaking the mold has powerful lessons for an industry ready to evolve. Hear how creative risk-taking and unforgettable experiences can transform your business.

Formats

Keynote