Back-End, Front Impact: Modernizing the Infrastructure Behind Claims Presented by Vitesse

Wednesday, October 15, 2025
Claims Track
FormatPanel Discussion

While much of the insurtech spotlight has focused on digital claims interfaces and AI-powered triage tools, the operational infrastructure that supports these experiences often lags behind. This session will explore what it really takes to modernize the back-end of claims, from payments and subrogation to TPA coordination and data reconciliation. We’ll spotlight how carriers, TPAs, and infrastructure innovators are working together to rebuild outdated processes that still rely on PDFs, emails, and spreadsheets. Because no matter how slick the front-end is, true claims transformation depends on the invisible systems behind it finally catching up.

Session Moderator
Bryan Falchuk
Bryan Falchuk, Managing Partner - Insurance Evolution Partners
Speakers
Christopher Barclay
Christopher Barclay, CEO - Superscript
Curt Hess
Curt Hess, U.S. Executive President - Vitesse
CJ Przybyl
CJ Przybyl, CEO & Co-Founder - Reserv