This session explores the transformative potential of Artificial Intelligence (AI) and Generative AI (GenAI) within property insurance. You will understand how these technologies can streamline claims processing, enhance fraud detection in property claims, drive operational efficiency, and improve the policyholder experience in a time of talent shortages, rising inflation and climate catastrophes. We'll examine the ethical dimensions of AI deployment, emphasizing the need for human oversight, bias testing, and privacy safeguards. Participants will leave with insights into how to approach AI evaluation and selection, ensuring a balance between innovation, ethical considerations, and regulatory compliance.