October 14 - 16, 2025
Mandalay Bay, Las Vegas

2024 Agenda

Digital Customer Experience in Motor Insurance: Optimizing Touchpoints and Service Delivery

October 17, 2024
Mandalay Bay Ballroom L
Motor Track

This session unveils cutting-edge strategies and tools designed to revolutionize touchpoints and elevate service delivery via digital channels. Attendees will uncover how AI-driven insights and advanced analytics are reshaping customer engagement, enhancing satisfaction, and fostering lasting loyalty. Case studies will spotlight pioneering implementations where digital experiences have not only set new benchmarks but also propelled insurers ahead in a fiercely competitive landscape.