Customer-Centric Underwriting: Designing Policies Around Individual Needs and Preferences
October 17, 2024
Underwriting Track
This session examines innovative strategies and technologies that enable insurers to gather and utilize customer data effectively. Attendees will discover how advanced analytics and AI-driven insights facilitate personalized underwriting decisions, enhancing customer satisfaction and retention. Case studies highlight successful implementations where customer-centric underwriting has led to improved service delivery and competitive advantage.