Imagine if insurance went beyond a necessary evil, becoming a meaningful, tailored experience that truly serves businesses. Embroker CEO Ben Jennings and CIO Andy Lea invite you to reimagine the future of business insurance — one where customer needs don’t stop at coverage, but instead drive each and every touchpoint. This discussion highlights the importance of using customer needs as the true North Star to not only better serve businesses but act as a key differentiator in an increasingly competitive market.
 
Some key topics that we’ll cover include:

• Decoding the DNA of customer-centric insurance design
• The art of turning data insights into delightful user experiences
• Breaking the mold: Tailored policy suites that flex with your business
• Tech magic: How AI and machine learning are personalizing insurance at scale
• Real-world examples and actionable takeaways