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2023 - Kick-Off Summit Playback

ITC Vegas

October 31, 2023

Legacy Transformation: Incremental Steps to Move Beyond Customer Experience

Legacy systems have long hindered the efficiency and customer experience in insurance claims processing. At our panel, industry experts will share their expertise and strategies for modernizing outdated systems to create a seamless and customer-centric claims journey. Join us for this dynamic panel discussion, where industry thought leaders will share their insights, experiences, and best practices for transforming legacy systems into agile and customer-centric solutions.


Tony Diodato, Chief Revenue Officer, Benekiva

Soven Shrivastav, Founder and CTO, Benekiva

Kalin Kelly, CGIC

Martin Gibson, VP and Chief Admin Officer, Wellabe

Meg Duty, Senior Vice President, Puritan Life

Sabrina Ueckert, AAA Life

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