October 31, 2023
Legacy Transformation: Incremental Steps to Move Beyond Customer Experience
Legacy systems have long hindered the efficiency and customer experience in insurance claims processing. At our panel, industry experts will share their expertise and strategies for modernizing outdated systems to create a seamless and customer-centric claims journey. Join us for this dynamic panel discussion, where industry thought leaders will share their insights, experiences, and best practices for transforming legacy systems into agile and customer-centric solutions.
Speakers:
Tony Diodato, Chief Revenue Officer, Benekiva
Soven Shrivastav, Founder and CTO, Benekiva
Kalin Kelly, CGIC
Martin Gibson, VP and Chief Admin Officer, Wellabe
Meg Duty, Senior Vice President, Puritan Life
Sabrina Ueckert, AAA Life