FAQS

If you need additional assistance, please contact us at [email protected]

General

Yes! We’ve made some changes to make things easier and to improve the overall conference experience.

  • Our content sessions will be easier to navigate, and the different tracks will be closer to one another so it will be a quick transition to different sessions.
  • Additionally, it will be easy to access sessions from the exhibit hall and registration areas. Sessions will be directly above the ITC Exhibit Hall on Level 2 of the Mandalay Bay Convention Center.
  • All content locations are convenient to coffee lounges, 1:1 meeting space, and comfortable seating for breaks and informal places to meet!
  • Our 1:1 meeting zone will be open on Tuesday, October 31 outside of the content session rooms on Level 2 to accommodate for more meeting interest on our kickoff day. This is in addition to the 1:1 meeting zone on Wednesday and Thursday in the Exhibit Hall.

Yes! ITC Vegas is where the insurance and insurtech industries meet – and where you are bound to make headlines. Check out our full guide on announcing your news at ITC Vegas including important dates and deadlines, getting your news to attending media, and media interviews.

Yes! Groups of four or more can access our discounted group rate, for significant savings off the regular attendee rate. Visit our registration page to learn more, or start a group registration here.

There are no expo only or partial attendance rates. View your registration options on our register page.

ITC Vegas will be held at Mandalay Bay in Las Vegas from Tuesday, October 31 – Thursday, November 2, 2023.

  • All educational content – mainstage and breakouts
  • Breakfast, lunch, and snacks each day
  • Your choice of 10+ Kickoff Summits – one-day, long-format special interest deep dives
  • Expo hall and 30+ show floor experiences
  • 1:1 meeting scheduling, including access to the ITC Vegas networking and meetings app
  • After-hours parties and events, including our kickoff party and closing party (featuring a very special musical guest!) and the exhibit hall reception on Wednesday and Thursday

Please check with the US Embassy whether you require a visa to enter the United States. We always recommend you check regularly for the latest travel updates. At this time, we recommend you apply for a US visa as early as possible due to ongoing processing delays and longer wait times for visa appointments.

Once registered for ITC Vegas, If you do require a visa, please access your registration using your email address and your badge number. You can then provide your details prior to printing your customized visa letter for your travel preparations.

If you have any additional questions, please contact us at [email protected].

If you need additional assistance, please contact us at [email protected]. Sponsors and exhibitors, please contact the Sponsor Success Team at [email protected].

Due to privacy concerns and to comply with GDPR, we are unable to share an attendee list. Having said that, we know that connecting is a key reason for attending. That is why we have a private event networking app. Using filters, you may discover all registered attendees (whether they have logged in or not) and send a 15-minute meeting request to connect during the event.

Yes, we will have a back check near registration compliments of our sponsor, ONDO InsurTech, plc. Gratuities are at your discretion.

Hotels, Lodging + Travel

Getting to Mandalay Bay from Las Vegas Airport (officially known as Harry Reid International Airport, abbreviated as LAS) will take about 15 minutes by car.

There are two locations to find a taxi at the airport:

  • Terminal 1: Outside door exits 1-4
  • Terminal 3: Outside level 0

Lyft and Uber are also available at the Las Vegas airport. Each terminal has its own rideshare pickup area.

  • Terminal 1: Level 2 of the parking garage
  • Terminal 3: Valet level of the parking garage

Delano Las Vegas, Four Seasons at Mandalay Bay, Luxor Resort & Casino, and Mandalay Bay itself are all within walking distance to the Expo/Conference area.

Shuttle service will be available between Mandalay Bay and MGM Grand and New York New York Hotel & Casino.

Shuttles will run on the following schedule:

Hotels to Mandalay Bay
Every 15-20 minutes from 7am – 10:30am local time on Tuesday, October 31; Wednesday, November 1; and Thursday, November 2.

To and From Hotels
Every 30 minutes from 10:30am – 3:00pm local time on Tuesday, October 31; Wednesday, November 1; and Thursday, November 2.

Mandalay Bay to Hotels
Every 30 minutes from 3pm – 6:30pm local time on Tuesday, October 31; Wednesday, November 1; and Thursday, November 2.

It has come to our attention that unauthorized housing companies have been contacting ITC Vegas exhibitors and attendees via email and phone and in general, misrepresenting themselves as an official housing vendor for ITC Vegas.

The only official housing company for ITC Vegas is Connections Housing. All other companies do not have any affiliation with ITC Vegas. We highly caution you from engaging unauthorized companies because if/when issues arise, ITC Vegas management does not have the ability to provide assistance in solving them.

Please report any unauthorized housing and travel solicitations to Karen Mahoney.

Learn more here.

Yes! ITC Vegas attendees have access to special nightly rates at nearby hotels by booking through our room blocks. You can find all of our hotel options and make reservations here.

ITC Vegas 2023 takes place at the Mandalay Bay Resort and Casino. ITC Vegas attendees have access to special nightly rates at nearby hotels by booking through our room blocks. Please note that the Mandalay Bay room block is now sold out.

Be sure to reserve your room early for the best availability – reserve now, pay later. Visit our venue page for more information.

For the best show experience and to join us at the Kickoff Summits and Welcome Reception, we recommend arriving Monday afternoon, October 30 or mid-morning Tuesday, October 31.

You should plan on leaving Friday morning, November 3, so you don’t miss the official closing party and surprise musical act.

Yes! Shuttle service will be available between Mandalay Bay and MGM Grand and New York New York Hotel & Casino.

Shuttles will run on the following schedule:

Hotels to Mandalay Bay
Every 15-20 minutes from 7am – 10:30am local time on Tuesday, October 31; Wednesday, November 1; and Thursday, November 2.

To and From Hotels
Every 30 minutes from 10:30am – 3:00pm local time on Tuesday, October 31; Wednesday, November 1; and Thursday, November 2.

Mandalay Bay to Hotels
Every 30 minutes from 3pm – 6:30pm local time on Tuesday, October 31; Wednesday, November 1; and Thursday, November 2.

Yes, we will have a back check near registration compliments of our sponsor, ONDO InsurTech, plc. Gratuities are at your discretion.

Mobile App

Yes, you can use the app on your desktop!

In fact, we recommend you do so prior to the event to check out the agenda and add sessions and events to your schedule, as well as search contacts and add meetings to your calendar.

The ITC Vegas mobile app will open to all attendees approximately 4 weeks before the event. Sponsors will have early access to setup their profiles approximately 6 weeks before the event.

Yes! We will have an official ITC Mobile app for 2023. The mobile app will launch in the fall of 2023 prior to the event and will include guides, videos, webinars, and more.

Other

Yes! ITC Vegas is where the insurance and insurtech industries meet – and where you are bound to make headlines. Check out our full guide on announcing your news at ITC Vegas including important dates and deadlines, getting your news to attending media, and media interviews.

We love hearing your ideas! Please submit any ideas or suggestions for ITC Vegas to [email protected].

Privacy Policy

Registration - General

There are no expo only or partial attendance rates. View your registration options on our register page.

  • All educational content – mainstage and breakouts
  • Breakfast, lunch, and snacks each day
  • Your choice of 10+ Kickoff Summits – one-day, long-format special interest deep dives
  • Expo hall and 30+ show floor experiences
  • 1:1 meeting scheduling, including access to the ITC Vegas networking and meetings app
  • After-hours parties and events, including our kickoff party and closing party (featuring a very special musical guest!) and the exhibit hall reception on Wednesday and Thursday

Yes, we will have a back check near registration compliments of our sponsor, ONDO InsurTech, plc. Gratuities are at your discretion.

Registration - Groups/Teams

Yes! This can be done via the group registration portal. Log in with your username and password to review your existing order, update/make changes to existing registrants, and/or add new registrants.

Yes! This can be done via the group registration portal. Log in with your username and password to review your existing order, update/make changes to existing registrants, and/or add new registrants.

Yes! Groups of four or more can access our discounted group rate, for significant savings off the regular attendee rate. Visit our registration page to learn more, or start a group registration here.

Yes, we’d be delighted to help. Please contact [email protected].

Safety

At this time, wearing a mask, submitting a COVID-19 test and/or showing proof of vaccination is not required in order to attend ITC Vegas 2023.

ITC Vegas’s policies will follow any guidelines and policies recommended by the CDC, State of Nevada Law and/or other applicable governing bodies. We will notify all attendees prior to the event to communicate any updates to our above policy.

Effective February 10, 2022, the State of Nevada has lifted its mask mandate. Guests and employees of Mandalay Bay are no longer required to wear masks. Masks remain available on property for anyone wishing to wear one. ITC Vegas’s policies will follow any guidelines and policies recommended by the CDC, State of Nevada Law and/or other applicable governing bodies. We will notify all attendees prior to the event to communicate any updates to our above policy.  

Effective February 10, 2022, the State of Nevada has lifted its mask mandate. Guests and employees of Mandalay Bay are no longer required to wear masks. Masks remain available on property for anyone wishing to wear one. ITC Vegas’s policies will follow any guidelines and policies recommended by the CDC, State of Nevada Law and/or other applicable governing bodies. We will notify all attendees prior to the event to communicate any updates to our above policy.  

Sponsors - General

You can find Exhibit Space & Booth Layout Guidelines here.

Yes! ITC Vegas is where the insurance and insurtech industries meet – and where you are bound to make headlines. Check out our full guide on announcing your news at ITC Vegas including important dates and deadlines, getting your news to attending media, and media interviews.

An exhibitor may ‘hand carry’ items onto the show floor provided they do not use material handling equipment to assist them. When exhibitors choose to ‘hand carry’ material, they may not be permitted access to the loading dock/freight door areas.

To determine the selection order, we use a Priority Points System that takes into account total spend, contract signed date and previous participation history. 

We understand that you may be contacted by outside companies attempting to sell you exhibitor services, lead retrieval, hotel reservations, attendee lists, or more for the upcoming ITC Vegas event. Please rest assured, we never sell our exhibitor’s contact information – in fact, we follow strict data privacy regulations at Clarion Events, ITC’s parent company.

These 3rd party companies will scrape event websites for exhibiting companies and research contact information in order to present themselves as show partners. Unless the email is coming from one of these addresses, it is a scam – and we ask that you please proceed with caution!

• @insurtechconnect.com and @clarionevents.com (overall event updates and information)
• @events.cdsreg.com or @xpressreg.net (registration and lead retrieval)
• @theexpogroup (booth set up, shipping, exhibit services)
• @connectionshousing.com (hotel)

Don’t be fooled by other parties using ITC Vegas, Insuretech Connect, Clarion Events name and/or logo – they are NOT affiliated with Clarion Events or Insuretech Connect. At the very least, prior to engaging with any of these outside companies, feel free to verify with your sales team representative, or check the prospective vendor’s rating at www.bbb.org.

Learn more here.

Carpeting/Floor Covering is mandatory and is not included with your booth. You may bring your own carpet or purchase carpet through The Expo Group. If you do not have flooring, you will be required to purchase it through The Expo Group at your expense.

Yes. All exhibitors are required to submit a Certificate of Insurance (COI). If you do not have insurance, please contact us at [email protected] and we can connect you with a short-term provider.

Pipe and draping are only included with non-island booth space. Carpet, furniture, and other booth furnishings can be ordered through The Expo Group. Electric is not included with your booth space but may be ordered through the convention center.

 

The Sponsor Success Team will act as your single point of contact for ITC Vegas 2023 questions. The Sponsor Success Team can be reached at:  

Email: [email protected]

Contacts: Amy Womack, Rick Smith, Shannon Murphy, Renata Gramp

Due to privacy concerns and to comply with GDPR, we are unable to share an attendee list. Having said that, we know that connecting is a key reason for attending. That is why we have a private event networking app. Using filters, you may discover all registered attendees (whether they have logged in or not) and send a 15-minute meeting request to connect during the event.

Yes, we will have a back check near registration compliments of our sponsor, ONDO InsurTech, plc. Gratuities are at your discretion.

Sponsors - Mobile App

Yes, you can use the app on your desktop!

In fact, we recommend you do so prior to the event to check out the agenda and add sessions and events to your schedule, as well as search contacts and add meetings to your calendar.

No, we can add them to the platform without them attending the show.

The Sponsor Contact will be able to create their “Team” and be given the “Admin” role on their team.  They will be able to add team members to their team.  They will also be able to edit their company profile.

The ITC Vegas mobile app will open to all attendees approximately 4 weeks before the event. Sponsors will have early access to setup their profiles approximately 6 weeks before the event.

Week of September 19th

Anyone from your team can be the Networking App Sponsor Contact. Typically, this is someone who is managing the logistics for your team before, during, and after ITC Vegas 2023.

Contact our networking app team at: [email protected], and they will be happy to help!

During this “pre-launch”, only creating a team and adding team members will be accessible. Once the networking app launches, you will be able to access all functionality through the platform.

Your team will only be able to see leads from the mobile app once your team has been created.  If a connection is made prior to creating your team, it will not be included in the full team export.

Become an ITC Vegas Insider

LEGAL

© Copyright 2023
InsureTech Connect LLC
ITC Vegas Presented by McKinsey & Company

All Rights Reserved
Privacy Policy
Code of Ethical Conduct