Tyler Jones

Chief Customer & Marketing Officer
CLARA Analytics
Tyler Jones, Chief Customer and Marketing Officer at CLARA Analytics, has nearly two decades of experience in the insurance and banking industries. He is responsible for directing CLARA’s complete relationship with its customers and driving efforts to assess and elevate experiences at each touchpoint across the customer journey.  His experience as an innovator and strategist includes product management roles in which he successfully transformed customer experiences and enterprise operations by harnessing the power of data alongside digital apps, social platforms, and advanced analytics. Mr. Jones has an undergraduate degree from the University of Utah in marketing and an MBA from the UCLA Anderson School of Management.

Sessions by Tyler Jones

02:00 PM - 02:35 PM
Claims Track: Islander G 

Ask Me Anything: Data Informed Claims Organizations Presented by CLARA Analytics 

Carriers must evolve into “data informed” organizations.  Laurie Pierman, Vice President of Claims Operations at Amerisure, and Dan Rufenacht, Vice President of Workers Compensation Claims at QBE, will take questions on how they have reduced rote tasks and introduced AI insights that assist the adjuster in achieving optimal claim outcomes.  Laurie and Dan will share experiences in driving AI adoption and how these advanced data solutions are mitigating loss costs and attorney involvement. 

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