Stephanie Shields

Head of Employee Benefits
Stephanie Shields is the Head of Employee Benefits at Equitable and a member of the company’s Operating Committee. In this role, she advances Equitable’s growing market presence and innovative offerings in Employee Benefits, overseeing strategy, distribution, product development and partnerships. Ms. Shields joined Equitable from Aflac, where she was Senior Vice President, Broker Sales. She brings a keen understanding of all aspects of group and voluntary insurance and employee benefits, with more than two decades of experience at leading insurance and financial services companies. Her broad perspective encompasses business model development, product innovation, channel strategy and client service. Ms. Shields received a Bachelor of Science degree in biobehavioral health with a concentration in business from Penn State University, and a Master of Business Administration from Drexel University.

Sessions by Stephanie Shields

11:10 AM - 12:00 PM
Customer Experience Track: Islander B | Retention & Acquisition Track 

Sponsored Panel Discussion: The Art of Customer Experience meets the Science of AI and Automation. A view from the front-lines of Digital Transformation Presented by Ushur 

Nearly a decade in, Digital Transformation remained, to a larger extent, a topic for the enterprise back office. More recent developments in AI and automation have now opened new avenues to bring customer experience enhancements to the forefront of the transformation efforts. In this session, Ushur brings together the executives and the visionaries who are leading this CX transformation driven by advancements in AI-powered automation. 

Contact Us

Thank you for your interest in InsureTech Connect! We look forward to hearing from you. Contact us below with general inquiries.