Shivani Govil

Senior Vice President and Chief Product Officer
CCC Intelligent Solutions
Shivani Govil is Senior Vice President and Chief Product Officer at CCC Intelligent Solutions. She is responsible for advancing the company’s strategic vision with innovative solutions that keep people’s lives moving forward when it matters most. Previously, Shivani held leadership roles at leading software companies including Sage Software, SAP, Oracle, Andersen, and two Silicon Valley start-ups. Passionate about creating products that solve real world problems, Shivani is at the frontier of digital transformation with AI, IoT, and mobile technologies. Shivani has a M.S. in Engineering from Princeton University and a B.S. in Engineering from the Indian Institute of Technology, Bombay.

Sessions by Shivani Govil

03:00 PM - 04:00 PM
 

Solving Claims With AI: The Role of Timely Risk Insights

12:30 PM - 01:15 PM
South Pacific B 

Beyond a Vision: The Design, Challenges, and Empathy behind a Straight-Through Strategy Presented by CCC

The term ‘straight-through processing’ is frequently used, but what does it really mean? And how does it become a reality? While many insurers have laid the foundation, this panel, led by CCC’s Chief Product Officer Shivani Govil, will discuss critical next steps and the pieces to the puzzle that may not have been thought of.

Intelligent Digitization: While a good problem to have, with many varieties, increased volumes, and faster flows of data now accessible to insurers, how can they get the most value and ensure meaningful action?

Unique, Seamless Experiences: From the moment an accident happens, hundreds of complex actions must take place before a vehicle, and a policyholder, is made whole. Just as no two paths are the same as a claim flows toward resolution, no two policyholders have identical needs.

Connected Ecosystems, Now and in the Future: The amount of data from photos, telematics, IoT advances, and more is growing at a record pace. Multiple players are connected to insurer workflows. Efforts to improve efficiency are already happening. Looking towards the future, what’s next to reduce friction?

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