Raghu Aithal
VP - Client Partner
Value Momentum
Raghu joined ValueMomentum as a Technical Architect in 2006 and has stepped into various leadership roles over the past sixteen years. He has contributed greatly to VM’s clients with enterprise & solution architecture and delivery of large transformational initiatives. In the past six years, Raghu has been a key contributor to Erie’s transformational journey and is a “go-to” person for helping solve the most vexing problems by client and ValueMomentum teams alike.
Raghu holds an Executive MBA from the University of Michigan and Bachelor’s degree in engineering from Manipal Institute of Technology in India.
Sessions by Raghu Aithal
11:10 AM -
12:00 PM
Innovation in Action Track: Islander E
Digital Business with a Human Touch – Key Ingredients for Delivering Differentiated Sales, Service & Claims Experiences Presented by ValueMomentum
Insurers are transforming their technology and instituting their enterprise digital platforms to drive differentiated experiences in their quest to become customer-centric. How can these differentiated experiences be empathetic and blend the human touch with the convenience of digital engagements? And how can insurers bring urgency to their transformation agenda, while contending with culture and legacy technology headwinds.
Join this actionable session featuring Partha Srinivasa, EVP & CIO, Erie Insurance; Martina Conlon, Head of Property & Casualty Insurance, Aite-Novarica Group; and Raghavendra Aithal, VP & Client Partner, ValueMomentum, and learn:
- The urgent imperative to transform technology and implement enterprise digital platforms
- How ERIE Insurance conceives of differentiated omni-channel sales, service & claims experiences – that uphold its credo of “never lose the human touch”
- Battle-tested tactics to break down common barriers—internal and external—and bringing speed and agility to these efforts