Natalie Kaschalk is the VP of Insurance Services for Copart Inc. Her focus with Copart is promoting an AI driven approach to Total Loss Handling, focusing on FNOL technologically driven Total Loss response, providing informational bulletins to the Copart members regarding industry trends and engaging with industry conferences nationally. Natalie began her claims career in Progressive’s early years. After working for several carriers, she paused her professional life and became a full time Mom and later re-entered the workforce joining Farmers Insurance. In 2019, she retired from Farmers as the VP of Claims where she was responsible for Strategy and Processes for the Auto Claims Department and all Auto Centralized Operations. Natalie was also very involved with Farmers’ technological transformation. After retiring from a career in insurance claims, Natalie joined Copart in January 2020. She currently resides in the Cleveland, OH area and spends time with her husband and puppies.