Michael Anderson
Global Practice Leader
Guidewire
Michael Anderson is a 30-year veteran of the P&C Insurance industry. As the Global Practice Lead, Ecosystem Michael focuses on helping Guidewire customers maximize their core system investment by focusing on claims automation. Prior to his current role Michael was the Business Owner of Guidewire Predictive Analytics, led Audatex North America Data Science and Analytics teams and served as Director, Travelers Property & Casualty where he co-managed countrywide Personal Lines Claim and Appraisal Operations.
Sessions by Michael Anderson
11:10 AM -
12:00 PM
Customer Experience Track: Islander B | Retention & Acquisition Track
Sponsored Panel Discussion: The Art of Customer Experience meets the Science of AI and Automation. A view from the front-lines of Digital Transformation Presented by Ushur
Nearly a decade in, Digital Transformation remained, to a larger extent, a topic for the enterprise back office. More recent developments in AI and automation have now opened new avenues to bring customer experience enhancements to the forefront of the transformation efforts. In this session, Ushur brings together the executives and the visionaries who are leading this CX transformation driven by advancements in AI-powered automation.