Masashi Namatame

Group Chief Digital Officer
Tokio Marine
Mr. Namatame joined Tokio Marine Holdings in 2018 and assumed Managing Executive Officer and Group Chief Digital Officer from April 2021. Prior to Tokio Marine, he was Managing Director, and the member of the board at BlackRock Japan, where he was the head of strategic business development and institutional businesses, lead strategic partnership program and developed Japan mid-term plan. Before that he had a number of senior executive positions at Visa Worldwide Japan, Morgan Stanley and Deutsche Bank. At Deutsche, he was the Managing Director, Head of public sector group/Financial Institutions Group and led a number of strategic transactions globally. He started his career at Long-Term Credit Bank of Japan, where he was leading its derivatives business, capital markets business, and risk management practice. In addition to his career positions, he assumed the non-executive director at Mercari, Inc. and an advisor to Japan's Financial Services Agency. He graduated from University of Tokyo and earned MBA from Harvard Business School.

Sessions by Masashi Namatame

02:40 PM - 03:00 PM
Claims Track: Islander G 

Delivering Cutting Edge Digital Claims Solutions Via Strategic Partnerships with Tokio Marine

As the largest property and casualty insurer in Japan by revenue, we recognize that a seamless customer experience and improved operational efficiency through advanced artificial intelligence (AI) technology is essential to the organization. One such initiative is our AI-empowered claims process where we have collaborated with several overseas startups; ICEYE, which provides satellite-based imagery solutions for natural catastrophe events and Shift Technology’s AI powered fraud detection technology. Through these and many other digital investments and partnerships, our customer satisfaction rating which had been static for the past 10 years has jumped significantly by 6.3%. 

Contact Us

Thank you for your interest in InsureTech Connect! We look forward to hearing from you. Contact us below with general inquiries.