Kate Gingras, JD

Insurance Lead
Kate Gingras, JD, is the Worldwide Insurance Industry Lead at OutSystems and is best known for her unyielding commitment to client advocacy and business success. For the past 20+ years, she has worked collaboratively with insurers around the globe as a consultant, business leader, and advisor with PwC, IBM, Pegasystems, and Appian. Kate has built and led commercial teams focused on the application of AI software for insurance, healthcare, and financial services industries at startups Cogito and Ushur. She sits on the board of advisors for several startups in the Boston area and is a founding member of CHIEF. Kate has continuously searched for new ways to advance efficiency, revenue, and profit goals with technology. Philosophically, she believes that the insurance industry is one of the most resilient industries worldwide. The dynamic of commercial and personal needs pushing the market to deliver more relevant products faster, easier, and in compliance with ever-changing regulations drives all in the industry to outperform – never sit still. In her role at OutSystems, she works with clients and partners to see their way to goal by leveraging technology.

Sessions by Kate Gingras, JD

03:05 PM - 03:40 PM
Customer Experience Track: Islander B | Retention & Acquisition Track 

Ask Me Anything: Attract and Retain Distribution Partners: Personalize the Digital Relationship with Agents and Brokers Presented by OutSystems

Brokers and Agents account for 90% of Zurich’s business. When Zurich started their digital evolution, they decided to start with a group of customers first. The diversity of these customers’ needs from mobile and online quoting to client portfolio views to commission/fee statements to claims filing and tracking, would have required a multiplicity of technologies and resources to support each. In the interest of speed, resources, and the flexibility to continuously evolve capabilities, Zurich chose the OutSystems high-performance, low-code platform. Join us and ask Marco Navega anything about the Zurich customer engagement evolution during this open 35-Minute Q&A session.

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