Ellen Carney

Principal Analyst

Sessions by Ellen Carney

01:00 PM - 02:00 PM

Keynote & Interactive Panel: Bridging the Life Insurance CX Gap: New Study on Carriers’ CX Capabilities

Guest speaker, Ellen Carney, Principal Analyst at Forrester, presents the results of a CX new commissioned study,  conducted by Forrester Consulting on behalf of Equisoft —followed by a carrier exec panel exploring what the results mean for carriers and consumers.

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