Elixabete focuses on helping leading property-and-casualty (P&C) insurance carriers to design next-generation operating models for a digital world. She brings order and discipline to the many digital initiatives that companies are pursuing, concentrating on the end-to-end customer journey as well as the supporting processes and breaking down organizational silos. Elixabete leverages her deep expertise in P&C claims and digital services—including lean processes, advanced analytics, robotics, and automation—to help companies implement these redesigned operating models and realize value from their efforts. She also focuses on building capabilities, especially for leadership teams, to sustain the operational transformation.
In addition to her client work, Elixabete is passionate about increasing opportunities for women in corporate leadership and often speaks and writes about diversity and inclusion topics.